Consumers increasingly rely on computers and the internet – the “cyber” world for everything from communicating to paying bills online. While the benefits of faster and more convenient cyber services are clear, the risks posed by these services, as well as the strategies for preventing or recovering from cyber related crimes, may not be as well-known by some consumers and business owners. Here are some helpful tips and guidelines to help you safely navigate while enjoying the benefits and conveniences of the online world.

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How to Spot Spoof Websites:

 

Fraudulent websites look like the real thing and can fool you if you don’t know what to look for.  In a website spoofing attack, a scammer will attempt to make a malicious website look exactly like a legitimate one that the victim knows and trusts with the intention of misleading visitors to a phishing site to harvest secure information.

 

Here are a few items to verify whether a website is real or not:

 

1. Look for “.bank”

• First Texas Bank’s homepage is www.firsttexasbank.bank.
• If you do not see .bank, chances are the website is fraudulent.
• While our website address uses “.bank”, our online banking login address uses “.net”.  If you are concerned you have the incorrect online banking address, you can login via any page on our website, on the header.

 

2. Look for Security Indicators

• Every First Texas Bank web page will have HTTPS:// in the address.
• The “s” after http indicates the connection between your computer and the website is “secure”.
• Click on the lock icon in the address bar to see the digital certificate.  The certificate should include www.firsttexasbank.bank.

 

REAL WEBSITE:

 

 

What is the bank’s routing number?

114903103

 

How can I get the bank’s current interest rates?

Please call the bank at any of our locations to inquire about our current interest rates.

 

Does First Texas Bank Offer Notary services?

Yes

 

Do you offer Digital Wallet?

Yes, Digital Wallet offers a convenient way to pay in-store, online and in-app by using your phone to pay instead of using cash or your plastic debit card.

 

 

How can I report my debit card as lost or stolen?

During business hours, call any of our bank locations. After hours, please call (844) 202-5333. You may also report your card lost or stolen through your digital banking.

 

 

What services are available through my digital banking related to my Debit Card?

There are several convenient debit card related functions that can be provided through your digital banking access.

• Activate your Debit Card

• Change your Debit Card Pin
• Card On and Off
• Card Transaction Alerts
• Travel Notifications
• Temporarily Increase Debit Card Spending Limits
• Dispute Debit Card Transactions
• Report your card lost or stolen

 

Can I pay bills or transfer money through my digital banking?

The Move Money on your main menu provides you options to pay bills and transfer money.

• Transfer-you can perform transfers between the accounts you have access to with First Texas Bank.

Additional terms and conditions apply, dollar limits and additional security requirements may be required for the following services.

• Bill Pay-complete the online enrollment, provides you the capabilities of paying your bills online.
• Person to Person (P2P)-Money can be transferred from a consumer account to another consumer, regardless of where they bank.
• External Transfer-Consumer and business customers can transfer money from or to same ownership accounts at other banks.

 

What is First Texas Bank Mobile Deposit?

First Texas Bank Mobile Deposit allows you to deposit checks to any of your First Texas Bank checking or savings accounts using the camera on your smartphone or tablet.

 

Can I use my digital banking when traveling internationally?

To limit fraud, the bank has blocked many foreign countries from accessing digital banking. Notify the bank of your upcoming international travel and coding will be changed allowing you to access your accounts.

 

Can I apply for a Personal Loan or Mortgage through digital banking?

Yes

 

Who do I call if I need any assistance?

For additional assistance, please call any of our bank locations.